Effective Date: 17 June 2026

This Rider Privacy Policy explains how Gofoode.in Food Delivery Service ("Gofoode", "we", "our") collects, uses, stores, and protects personal information of delivery partners (“Riders”).

1. Business Information

Gofoode.in Food Delivery Service

Owner: Shaik Mohammad Intiyaz

Address: Usman Nagar, Rajampet, Kadapa District, Andhra Pradesh, India

2. Information We Collect from Riders

When you join or use Gofoode as a delivery partner, we may collect:

Personal Details

Full Name

Mobile Number

Address

Date of Birth

Profile Photo

Verification Details

Government ID (Aadhaar, PAN, or other ID)

Driving License

Vehicle Registration details

Location Data

Real-time GPS location during active deliveries

Route tracking data

Last known location for service optimization

Device & App Data

Device model and OS

App usage logs

IP address

Crash reports and diagnostics

3. How We Use Rider Information

We use rider data for:

Assigning and managing delivery orders

Live order tracking

Route optimization

Payment settlement

Identity verification and fraud prevention

Improving service efficiency and safety

Compliance with legal requirements

4. Location Tracking

Gofoode tracks rider location only when the app is active or during delivery assignments

Location data is used to:

Assign nearby orders

Provide live order tracking to customers

Improve delivery efficiency

Riders can disable location access when offline, but delivery services may not function properly without it.

5. Sharing of Rider Data

We may share rider information with:

Customers

To provide live delivery tracking and estimated arrival time.

Restaurants

To coordinate order pickup and delivery.

Payment Partners

For processing rider earnings and settlements.

Legal Authorities

If required under applicable laws or regulations.

We do not sell rider personal data to third parties.

6. Rider Payments & Earnings

Riders earn delivery fees based on completed orders

Earnings may depend on:

Distance covered

Number of orders delivered

Incentive programs (if applicable)

Delivery Charge Reference

₹8.50 per kilometer (customer-side charge)

Rider payout structure may differ and will be communicated separately.

7. Data Security

We implement reasonable security measures to protect rider data from:

Unauthorized access

Data loss

Misuse or alteration

However, no system is 100% secure, and riders acknowledge this risk.

8. Data Retention

We retain rider data for as long as:

The rider account is active

Required for legal or tax compliance

Needed for dispute resolution or fraud prevention

Riders may request account deletion, subject to legal obligations.

9. Rider Responsibilities

Riders agree to:

Provide accurate information

Maintain confidentiality of account credentials

Use the app only for legitimate deliveries

Follow traffic laws and safety rules

Avoid misuse of customer data

Violation may result in suspension or termination.

10. Background Verification

Gofoode may perform background checks or document verification before or during rider onboarding to ensure platform safety.

11. Termination of Access

Gofoode reserves the right to suspend or terminate rider accounts for:

Fraudulent activity

Misconduct or unsafe behavior

Repeated delivery failures

Violation of platform rules

12. Changes to This Policy

We may update this Rider Privacy Policy at any time. Updates will be posted in the app or website with a revised effective date.

13. Contact Information

Gofoode.in Food Delivery Service

Owner: Shaik Mohammad Intiyaz

Address: Usman Nagar, Rajampet, Kadapa District, Andhra Pradesh, India

Email: support@gofoode.in (replace with your official email)

Phone: +91 7095130074